Sales Policy – GlowCite

Effective Date: December 4, 2024

At GlowCite, we aim to make fashion accessible by offering exceptional value through our various sales, discounts, and promotions. Below is an overview of our Sales and Promotions Policy to help ensure a seamless shopping experience.

1. Sales and Promotions

We frequently offer discounts and promotions to provide customers with great deals on our products. These may include:

  • Seasonal Sales (e.g., Summer Sale, Winter Clearance)
  • Flash Sales
  • Holiday Discounts
  • Buy One, Get One Free (BOGO) Offers
  • Discount Codes and Coupons
  • Exclusive Offers for Loyalty Members

Promotions are available for a limited time and may be modified or discontinued at our discretion. Sign up for our newsletter to stay informed about our latest offers.

2. Using Promotional Codes

  • How to Apply: Enter your discount code in the designated field during checkout. Eligible discounts will be applied to your order automatically.
  • Single Use: Only one promo code can be used per order unless otherwise specified.
  • Expiration: Ensure the code is used before its expiration date to avoid invalidation.
  • Exclusions: Some promotions may not apply to specific items, such as sale products, gift cards, or limited-edition collections. Always check the promotion’s terms and conditions.

3. Sale Item Guidelines

  • Final Sale: Certain sale items are marked as Final Sale and cannot be returned or exchanged. These items are sold “as-is.”
  • Availability: Sale items are available on a first-come, first-served basis and may sell out quickly.
  • Discounted Pricing: Sale prices are final and cannot be adjusted for prior purchases or once the sale has ended.

4. Price Adjustments

If an item you purchased goes on sale within 7 days, you can request a price adjustment. The difference will be refunded to your original payment method. This policy excludes:

  • Flash sales or time-sensitive promotions
  • Final sale items
  • Orders with promo codes or special discounts applied

To request an adjustment, contact customer service at [email protected].

5. Clearance and Outlet Items

Items in the Clearance or Outlet section are deeply discounted to clear inventory. These products:

  • Are sold on a first-come, first-served basis.
  • Are non-returnable and non-exchangeable unless defective.

6. Gift Cards

  • Usage: Gift cards can be applied to any product on the GlowCite website but are not redeemable for cash.
  • Expiration: GlowCite gift cards typically do not expire unless otherwise stated.
  • Exclusions: Promotions and discounts do not apply to the purchase of gift cards.

7. Stock Availability for Discounted Items

While we strive to maintain stock during promotions, items may sell out quickly. If your desired item is unavailable, you may:

  • Choose an alternative product.
  • Opt to wait for restocking (if applicable).
  • Cancel your order for a full refund.

8. International Promotions and Shipping

Promotions generally apply to both domestic and international customers. However, some offers may be region-specific. Shipping fees, taxes, and duties for international orders are not covered by promotional discounts unless specified.

9. Newsletter and Promotional Updates

By subscribing to our newsletter, you’ll receive updates on upcoming sales, special offers, and exclusive promotions. You may unsubscribe at any time, but doing so may result in missing out on promotional updates.

10. Contact Information

For questions about sales, promotions, or using discount codes, feel free to contact us:

  • Email: [email protected]
  • Phone: (843) 795-0101
  • Address: 1241 Oceanview Ct, Charleston, South Carolina, USA

Why Choose GlowCite?

GlowCite is dedicated to delivering high-quality fashion at accessible prices. Our Sales and Promotions Policy ensures transparency and value for our customers, making every shopping experience enjoyable and rewarding.

Thank you for choosing GlowCite!